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Escooter Basics

Can I Charge My Electric Scooter With a Fast Charger?

We recommend that you use the original charger from the LEXGO store.

Please note that the maximum safe current is 2A. That is, you can use one 1.5A chargers, or one 2A charger alone, but you cannot use one 4A. This will cause the current to be too large, causing the battery to heat up and burn.

Please use a charger with a compatible voltage, chargers of different LEXGO models cannot be used with each other! For example, for the LEXGO L10, the voltage of the charger is 42V. You cannot use a charger higher than this voltage, which will cause damage to the battery; if you use a 48V charger , the battery will not be fully charged.

If the product is damaged due to the use of non-compliant chargers, the consequences shall be borne by the user.

Is my Varla scooter waterproof?

Customers frequently ask us about the waterproof capabilities of LEXGO scooters, and we're happy to say that all LEXGO scooters come with an IP54 rating. This means they can resist dust and prevent water from splashing in all directions. As a result, you can confidently use your LEXGO scooter in light rain, snow, or muddy terrains without worrying about damaging the electric circuit.

However, it is important to note that after using your LEXGO scooter in wet conditions, it is recommended that you wipe it clean as soon as possible. This will prevent water vapor from evaporating into the electric circuit and causing damage to the scooter. While LEXGO scooters are equipped to handle light rain and other mild weather conditions, we do not recommend using them in heavy rain.

It's always best to take precautions when riding your LEXGO scooter in potentially wet conditions to ensure that it stays in good working condition for years to come.

What are the dimensions of LEXGO Scooter?

The LEXGO Scooter is a fantastic mode of transportation for those who want to save time and money on their daily commute. But what are the dimensions of this sleek and stylish scooter? Let's take a closer look.

Starting with the LEXGO L10, we can see that when unfolded, it measures 11030*490*1120MM, making it a convenient size for those who are looking for a compact yet powerful scooter. And when it comes time to put it away, the folded dimensions of 1030*490*420mm make it easy to store in any space.

If you're interested in learning more about the LEXGO Scooter and its many features, be sure to check out the comparison page for even more information. With its impressive dimensions and sleek design, it's no wonder the LEXGO Scooter is quickly becoming one of the most popular modes of transportation around.

What is the range of a LEXGO scooter?

When considering the range of a LEXGO scooter, it is important to take into account a variety of factors that can impact how far the scooter can go on a single charge.

While the LEXGO L30MAX boasts a maximum range of 40 miles, the L30 can travel up to 30 miles, the L20 up to 30 miles, the L20LITE up to 25 miles, and the L10 up to 25 miles, all on Eco mode.

However, it is important to keep in mind that the actual range of the scooter can vary greatly depending on a number of factors, including the rider's style of riding, temperature, and terrain. For example, riding on hilly terrain or in very cold temperatures can significantly reduce the range of the scooter.

So, if you're planning a long ride on your LEXGO scooter, it's important to take these factors into account and plan accordingly. And of course, if you have any questions about your scooter's range or any other features, don't hesitate to reach out to our friendly and knowledgeable support team. We're always here to help!

What's the Top Speed of LEXGO Scooter?

LEXGO Scooter is a highly sought-after electric scooter that has gained popularity for its impressive speed. Some of our customers have expressed curiosity about the top speed of the LEXGO scooter, and we're delighted to provide you with all the necessary information. Let's dive right in!

The LEXGO Scooter has a top speed of 25 mph. This might not be as fast as some of the other models, but it's still faster than walking! The Wasp is designed for ease of use and portability, making it a great choice for riders who need to take their scooter on the go. making it a great choice for commuting or leisurely rides around town. This is designed for riders who want a balance of speed and comfort.

As you can see, there are plenty of options when it comes to the LEXGO Scooter. Whether you're looking for speed, comfort, or portability, there's a model that's perfect for you. Check out our product comparison page to learn more about each model and to find the scooter that's right for you. Happy riding!

What's the payload capacity of LEXGO Scooter?

The LEXGO scooter is a popular electric scooter that comes in a range of different models, each with the same payload capacity. If you want to know the payload capacity of a particular model, we can help.

For example, the LEXGO Scooter model has a payload capacity of 260 pounds, which is ideal for heavier riders or those who plan to carry a lot of cargo. This is a sizable weight limit that will meet the needs of most riders. They are still a good choice for those who value speed and maneuverability over cargo capacity.

Troubleshooting

Electric Scooter Troubleshooting and Repair Guide?

Riding an LEXOGO electric scooter can be super fun, but there might be some minor problems from time to time. Many riders have no idea about electric scooter repair. If you find that your electric scooter is not working or acting strange, what will you do?

 

If you have no idea, contacting the dealer or company you bought the scooter will be the best way. Are there any other solutions?

 

The direct answer is yes, and there are plenty of ways to repair your scooter.

 

Before we share with you numerous ways to repair an electric scooter, take a look at the most common issues. After troubleshooting, you will quickly identify the problem and choose the most appropriate repair option.

 

CONTENTS

 

What are the common issues with an electric scooter?

 

Scooter Not Charging
Scooter Running Slowly
Abnormal Brake Sound


Where to repair the electric scooter?

 

Return to Distributor
Find Skilled Mechanics Online
Go to PEV/Moped Repair Shops
Go to Bike Repair Shops
Do It Yourself

 

WHAT ARE THE COMMON ISSUES WITH ELECTRIC SCOOTER?

Scooter Not Charging

Electric scooter battery charging issues are common. The battery provides the power for the scooter. Generally, a lithium battery's lifespan is 2-3 years, and there are 300-500 charging cycles. Due to the products will have quality inspections before they're shipped, new scooters rarely have battery problems.

 

A malfunctioning charger causes most problems that cannot be charged. When you are unsure whether it is the charger or battery problem, try to troubleshoot it on other same model electric scooters. If the charger performs well on the new scooter, which indicates a problem with the charging port. Then perform a further check to see if it is a problem with the charger port.

 

Please check the cable and connector of the charger port with a voltmeter.

 

Scooter Running Slowly
The top speed can reach 25 mph, why can my scooter only reach 15 mph?

Many people have such questions. Four main reasons affect speed: battery power, speed mode, payload capacity, and pneumatic tire air pressure.

Battery power
If you find that you cannot reach the top speed or lower than usual, the most likely reason is that the battery is insufficient and cannot provide enough energy. If you want to hit the top speed, please make sure that the battery is fully charged.

Speed mode
For LEXGO Scooter, if the rider has been in Eco mode or Gear 1, the maximum speed can be reached at15 kph. Turn to Turbo mode and adjust to gear 3, making the riding speed faster, to 25 mph.

Payload capacity

The weight of the scooter also affects the speed. The manufacturer usually measures the top speed in an ideal environment; the model's weight is generally about 160 lbs. If the rider's weight exceeds the recommended max value, the scooter will travel slower than the standard parameter.

Tire pressure

Ensure that the tire pressure is within the proper range (45-50psi) . If the tire pressure is too low, the contact area between the tire and the ground will increase, and the driving resistance will also increase. Thus, the speed of the scooter will also slow down.

If you have checked all of the above, it may be a battery problem. The capacity of lithium batteries will gradually decrease in time. When it has more than three years of service life, it is time to replace it with a new battery.

 

Abnormal Brake Sound

It mostly occurs on disc brakes. When the distance between the brake rotor and the brake pads is not equal due to the bumps during riding, leading to the brake pad on one side being rubbed against the brake rotor, an abnormal sound occurs.

 

At this time, please adjust these two screws patiently to keep the distance between the two sides evenly. When the tire is rotated without a rubbing sound, it means that the adjustment is complete.

If you can't adjust it well, please seek professional help.

 

WHERE TO REPAIR THE ELECTRIC SCOOTER?

 

Return to Distributor
Check the warranty of the electric scooter first.

Most scooters have different warranty periods based on different parts, such as the battery, motors, and frame. LEXGO provides a 1-year warranty service, which is very helpful. If your scooter encounters any manufacturing defects during the warranty period, we will help you solve this problem.

Find Skilled Mechanics Online
Are you worried that electric scooters are not common enough to be repaired? No worries! You can easily find a mechanic online to solve the problem. The best sources to find are yellow pages and online business listings.

The advantage is that you won't have to spend time and resources to repair it. You just need to move your fingers to check the mechanics near your online and make an appointment for maintenance.

Go to PEV/Moped Repair Shops

There are PEV repair shops in most urban areas. If there is an electric scooter repair shop near your home, then it is recommended that you take the scooter and let them check and repair it for you. These repair stores usually have professional mechanics, who are likely to solve any malfunctions related to the electric scooter and let you ride it as soon as possible.

If you are not sure whether there is such a repair shop near your home, Google search will tell you the answer.

Go to Bike Repair Shops

If the situation gets worse and you cannot find a mechanic or electric scooter repair shop near you, you can try to go to a bike repair shop to see if they can provide scooter repairs. Although they may not fully understand the scooter, they can at least perform simple repairs, such as changing tires, adjusting the brakes, tightening loose screws, or solving some steering and braking problems.

If there is no other repair shop and you really have no idea, it's good to find a bike repair shop to do it.

Do It Yourself
Nowadays, you can easily find videos on the Internet and other tutorials that you can perform yourself. For example, the LEXGO Scooter provides many tech tips videos to help customers repair it themselves. According to the video instruction, you can replace the inner tube or tire, adjust the brake, etc. This will not only save you a lot of maintenance costs but also help you better understand your scooter.

*If you are not confident about repairing an electric scooter, please do not act rashly!

 

CONCLUSION

Although electric scooters do not require much maintenance, you can always avoid repairs if you can maintain your scooter regularly. Ensure that the electric scooter is always kept clean, and learn how to ride the electric scooter in the recommended way. Finally, if you think there is a problem, please check it immediately to avoid any other scooter problems.

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